Built a multi-step user journey to distribute free Sarti Spritz vouchers at partner bars and restaurants across Germany.

Visitor lands on the campaign landing page and selects their desired venue to claim a free Spritz.

Upon selecting a venue, user completes a form capturing name, email address, and T&C consent for participation and data processing.

System automatically sends a “Welcome” email containing detailed voucher information and a “Redeem Now” button.

Clicking “Redeem Now” in the email redirects the user to a dedicated voucher-redemption page, clearly stating that the voucher is valid only at the chosen venue and must be redeemed in person.

On the redemption page, a second “Redeem Now” button instantly invalidates the digital voucher; if already used, the user sees a message indicating prior redemption (future versions will include a timestamp).

In-venue, the customer shows the digital voucher on their smartphone to staff and receives their free Campari Spritz.

Five minutes after redemption, an automated follow-up email is sent, kindly requesting venue feedback and checking if the drink was enjoyed.

If the voucher is not redeemed within 10 days, a reminder email is triggered to prompt the user to redeem before expiration.